Lost Property

If you have lost something on our buses, we will do our very best to get it back to you. Each bus depot operates specific routes, so it’s important you at least know the route number and time of day you were travelling.

We are here to assist you in reuniting with your lost items, however, according to our policy: 

  • Perishable items, such as food and beverages and their containers, will not be returned and will be disposed of immediately. 
  • Non-perishable items will be held for 3 months from the found date. Items not claimed will be disposed of after 3 months. 
  • The claimant will be required to provide evidence of ownership and photo identification. 
  • Credit cards, drivers’ licences and other identification will be destroyed if not claimed within 3 months. 

Lost Property Form

Please fill out the form below.

Your Details


Your Journey

DD slash MM slash YYYY
Time of Day You Travelled

Lost Item Details

Please be as descriptive as possible.

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